Privacy Policy

Last Updated: January 2024

1. Introduction

Welcome to Figmint Online Store (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cookwareoutletshop.com and make purchases from our global community of home enthusiasts.

2. Information We Collect

Personal Information You Provide

• Contact Details: Name, email address, shipping address, and phone number
• Payment Information: Credit/debit card details (processed securely through our payment gateways), PayPal account information
• Order Information: Products purchased, order history, and preferences
• Communication Data: Messages and inquiries sent to our customer service team

Information Collected Automatically

• Device Information: IP address, browser type, operating system, and device characteristics
• Usage Data: Pages visited, time spent on site, click patterns, and referring URLs
• Location Data: General geographic location to provide appropriate shipping options and regional content

3. How We Use Your Information

We use your personal information for these primary purposes, always with your best interests in mind:

• Order Fulfillment: To process and deliver your orders, including payment processing and shipping coordination
• Customer Service: To respond to your inquiries and provide support, ensuring the same quality in our service as in our products
• Personalization: To tailor your shopping experience and recommend products that match your home essentials preferences
• Security: To protect against fraudulent transactions and unauthorized access, maintaining the secure environment our customers deserve
• Improvements: To enhance our website, product selection, and customer experience based on how our global community interacts with our store

4. Data Sharing and Disclosure

We treat your data with the same discretion we apply to selecting our household essentials collection:

• Service Providers: We share necessary information with trusted partners who help us operate our store, including payment processors (Visa, MasterCard, JCB, PayPal), shipping carriers, and IT service providers
• Legal Requirements: We may disclose information when required by law or to protect our rights, property, or safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
• With Your Consent: We will share your information with third parties when you have given us explicit consent to do so

We never sell your personal information to third parties for marketing purposes.

5. International Data Transfers

As we serve home enthusiasts worldwide (excluding some remote areas in Asia and select locations), your information may be processed in countries outside your residence. We ensure all data transfers comply with applicable privacy laws and implement appropriate safeguards to protect your information globally.

6. Data Storage and Security

We implement security measures that reflect our commitment to quality and reliability:

• Encryption: Industry-standard encryption protocols protect your data during transmission and storage
• Secure Infrastructure: Our systems are designed with multiple layers of security to prevent unauthorized access
• Payment Security: We partner with PCI-DSS compliant payment processors to ensure your financial information remains secure
• Access Controls: Limited access to personal information on a need-to-know basis
• Data Retention: We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information, subject to certain exceptions
• Objection: Object to certain processing of your information
• Restriction: Request limitation on how we use your information
• Data Portability: Receive your information in a structured, machine-readable format
• Withdraw Consent: Withdraw previously given consent for processing

To exercise these rights, please contact us using the information provided in the “Contact Us” section.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience:

• Essential Cookies: Required for basic site functionality, including shopping cart and checkout processes
• Performance Cookies: Help us understand how visitors interact with our website
• Functionality Cookies: Remember your preferences and settings
• Targeting Cookies: Used to deliver relevant advertisements on other websites

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect your shopping experience.

9. Children’s Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date. We encourage you to review this policy periodically.

11. Contact Us

Thank you for trusting Figmint Online Store with your personal information. We value your privacy as much as we value providing you with quality home essentials for creating the home of your dreams.